Terms & Conditions

Introduction

Oakwood Edge is committed to safeguarding your privacy and ensuring that your personal data is handled responsibly. This privacy notice explains how we collect, use, store, and protect personal information when you interact with our website, services, or communications, regardless of your relationship with us.

Information We Collect

We may collect and process different categories of personal information, including:

  • Personal Details
    Such as your full name, postal address, email address, telephone number, and other contact information you choose to provide.

  • Professional Details
    Including your job title, employer or business name, and relevant professional information where applicable.

  • Financial and Transaction Information
    Records of payments, invoices, and details of services or products obtained through Oakwood Edge.

  • Technical Information
    Data such as IP address, device type, browser details, operating system, time zone, and other technical identifiers collected when you access our website.

  • Website Usage Information
    Information about how you navigate and interact with our website, including page visits, time spent, and features used.

  • Communication Preferences
    Your preferences regarding marketing communications and how you wish to be contacted.

  • Special Category Data
    In limited circumstances, and only where legally permitted, we may process sensitive personal data such as health or other protected information when required for specific services or legal compliance.

How We Use Your Information

Oakwood Edge processes personal data for the following purposes:

  • Service Delivery
    To provide, manage, and improve our services.

  • Client and Account Management
    Including administration, invoicing, and responding to enquiries.

  • Communication
    To contact you regarding updates, service-related information, or important notices.

  • Legal and Regulatory Compliance
    To meet applicable legal, regulatory, and professional obligations.

  • Business Improvement
    To analyse usage patterns and enhance our website, services, and overall user experience.

  • Marketing Activities
    To share relevant information about services, insights, or opportunities that may be of interest to you, where permitted.

Lawful Basis for Processing

We process personal data only when a lawful basis applies, including:

  • Fulfilment of a contract

  • Compliance with legal obligations

  • Legitimate business interests, where these do not override your rights

  • Your explicit consent, where required

  • Protection of vital interests

  • Tasks carried out in the public interest

Sharing of Personal Information

Your personal data may be shared with:

  • Service Providers
    Trusted third parties who support our operations, such as IT providers, payment processors, or professional consultants.

  • Regulatory or Legal Authorities
    Where disclosure is required by law or regulation.

  • Business Partners
    Where collaboration is necessary to deliver services.

  • Associated Entities
    Within our business structure, where relevant for service provision.

We do not sell your personal data to third parties.

Data Security

Oakwood Edge implements appropriate technical and organisational safeguards to protect personal data against unauthorised access, loss, misuse, or disclosure.

Data Retention

We retain personal information only for as long as necessary to achieve the purposes for which it was collected, including meeting legal, accounting, or regulatory requirements.

Your Data Protection Rights

You have rights under data protection laws, including the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data in certain circumstances

  • Restrict processing of your data

  • Object to data processing

  • Request data portability to another service provider

Requests can be made by contacting us using the details below.

Updates to This Privacy Notice

Oakwood Edge may revise this Privacy Notice from time to time. Any updates will be published on this page, and significant changes may be communicated directly where appropriate.

Contact Information

If you have any questions about this Privacy Notice or how Oakwood Edge handles personal data, please contact us:

Company Name: Oakwood Edge
Email: medicals@oakwoodedge.com
Phone: 07955 329 775
Address: Oakwood Edge Ltd, Second floor, 9 Portland Street, Manchester, M1 3BE

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